ENTER AWARDS

Celebrating the ground handling station that has established a reputation for going above and beyond in its service delivery to carriers or uncovering outstanding service innovations. This category is open to handlers from SMEs to large multinationals operating in pax and cargo. What matters is your station’s ability to demonstrate service excellence. We want to showcase operators who are dispelling the myth of a race to the bottom on price and blazing a trail with value added services to airlines/airports that embrace digitisation and raise the bar on safety, teamwork and passenger experiences.

We’re looking for airlines and cargo companies to nominate cargo handlers who have worked with them to establish a value adding partnership at any given location. The entry could be the implementation of a digital solution that has improved processes to drive efficiency. Judges are looking for examples of progressive, win-win partnerships between handlers and airlines or IT suppliers that has brought a benefit in revenue and service delivery. 

Digitalisation is central to the ground handling industry, driving efficiency, reducing costs, and improving safety through technologies. So, we’d like to hear how a particular digital innovation has helped deliver a direct service improvement or how customers across the supply chain have worked together to create the innovation and transform ramp operations.

We are looking for handlers, airlines and airports to nominate a GSE Manufacturer that has gone that extra mile in delivering customer satisfaction. Judges are for looking for examples of valuable partnerships between manufacturers and their customers bringing service delivery to new heights.

This entry is looking at new and exciting innovations and how they are making a difference to ground operations whether they are improving ramp safety, reducing costs or meeting sustainability goals, or possibly overcoming infrastructural challenges at airports. We can’t wait to hear from you.

This entry focuses on an individual that has achieved outstanding results for their company since they joined. We will look at their leadership style, and how they have driven results to achieve excellent service quality, teamwork, and most of all passion for the industry. This entry is open to any leaders across the industry from GSE manufacturing to cargo and passenger handling.

To mark GHI magazine’s 30th anniversary we are seeking to celebrate a long-serving industry leader whose passion, professionalism and ability to get the best out of their people has helped significantly enhance the reputation of ground handling. Your nominee could have worked at airlines, GSPs, airports or suppliers – what matters is the tangible improvement across safety, service quality and innovation they have unleashed on the apron. The nominee must have worked in aviation for 30+ years. Entries can be made confidentially.

Eliminating ground damage, accident risks and striving for the highest possible safety standards is a guiding principle of all aviation stakeholders. This award will celebrate the ground handling team or employee who have used their initiative and worked proactively to deliver a tangible safety gain at their station. Judges will also want to see tangible evidence of the entrant’s impact on reducing injuries or ground damage as well as clear commitment to taking safety from a compliance-based activity to a core business value.

In the ground handling sector with an ageing workforce profile – this category will celebrate the manager or team leader under the age of 30 who has made the most impressive start to his or her formative career. Judges will be looking for a go-getter with an ability to deliver results, inspire their colleagues and come up with innovative business solutions.

Acknowledging the ground handling employee or frontline team who go the extra mile to deliver an outstanding service for customers. From stepping up to solve an emergency situation without a second thought to making a passenger’s day with their expert and engaging customer care. Can you count on one of your teams or employees to rise to any challenge? Tell us about your unsung heroes.