Lifetime Achiever

To mark GHI’s 25th Annual anniversary, we are seeking to celebrate a long-serving industry leader whose passion, professionalism and ability to get the best out of their people has helped significantly enhance the reputation of ground handling. Your nominee could have worked at airlines, GSPs, airports or suppliers – what matters is the tangible improvement across safety, service quality and innovation they have unleashed on the apron. The nominee must have worked in aviation for 25 years+. Entries can be made confidentially.


Innovation

This category celebrates the aviation stakeholders who have delivered a standout innovation that has helped achieve a standout improvement in ground handling performance. Entries could include employee-led innovations that have helped boost safety/OTP. Judges are also seeking examples of partnerships with GSE or IT suppliers that have helped ground handlers achieve ground-breaking advances in equipment performance, sustainability or digitisation across the airport.

Innovation

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?


Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Unsung Heroes

Acknowledging the ground handling employee or frontline team who go the extra mile to deliver an outstanding service for customers. From stepping up to solve an emergency situation without a second thought to making a passenger’s day with their expert and engaging customer care. Can you count on one of your teams or employees to rise to any challenge? Tell us about your unsung heroes.

Unsung Heroes

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Ramp Safety

Eliminating ground damage, accident risks and striving for the highest possible safety standards is a guiding principle of all aviation stakeholders. This award will celebrate the ground handling team or employee who have used their initiative and worked proactively to deliver a tangible safety gain at their station. Judges will also want to see tangible evidence of the entrant’s impact on reducing injuries or ground damage as well as clear commitment to taking safety from a compliance based activity to a core business value.

Ramp Safety

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Best Station

Celebrating the ground handling station that has established a reputation for going above and beyond in its service delivery to carriers or uncovering outstanding service innovations. This category is open to handlers from SMEs to large multinationals operating in pax and cargo. What matters is your station’s ability to demonstrate service excellence. We want to showcase operators who are dispelling the myth of a race to the bottom on price and blazing a trail with value added services to airlines/airports that embrace digitisation and raise the bar on safety, teamwork and passenger experiences.

Best Station

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Email conferences@groundhandling.com for assistance.

Lifetime Achiever

To mark GHI’s 25th Annual anniversary, we are seeking to celebrate a long-serving industry leader whose passion, professionalism and ability to get the best out of their people has helped significantly enhance the reputation of ground handling. Your nominee could have worked at airlines, GSPs, airports or suppliers – what matters is the tangible improvement across safety, service quality and innovation they have unleashed on the apron. The nominee must have worked in aviation for 25 years+. Entries can be made confidentially.


Innovation

This category celebrates the aviation stakeholders who have delivered a standout innovation that has helped achieve a standout improvement in ground handling performance. Entries could include employee-led innovations that have helped boost safety/OTP. Judges are also seeking examples of partnerships with GSE or IT suppliers that have helped ground handlers achieve ground-breaking advances in equipment performance, sustainability or digitisation across the airport.

Innovation

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?


Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Unsung Heroes

Acknowledging the ground handling employee or frontline team who go the extra mile to deliver an outstanding service for customers. From stepping up to solve an emergency situation without a second thought to making a passenger’s day with their expert and engaging customer care. Can you count on one of your teams or employees to rise to any challenge? Tell us about your unsung heroes.

Unsung Heroes

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Ramp Safety

Eliminating ground damage, accident risks and striving for the highest possible safety standards is a guiding principle of all aviation stakeholders. This award will celebrate the ground handling team or employee who have used their initiative and worked proactively to deliver a tangible safety gain at their station. Judges will also want to see tangible evidence of the entrant’s impact on reducing injuries or ground damage as well as clear commitment to taking safety from a compliance based activity to a core business value.

Ramp Safety

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Best Station

Celebrating the ground handling station that has established a reputation for going above and beyond in its service delivery to carriers or uncovering outstanding service innovations. This category is open to handlers from SMEs to large multinationals operating in pax and cargo. What matters is your station’s ability to demonstrate service excellence. We want to showcase operators who are dispelling the myth of a race to the bottom on price and blazing a trail with value added services to airlines/airports that embrace digitisation and raise the bar on safety, teamwork and passenger experiences.

Best Station

Quality: how has the entrant set about exceeding the typical customer quality expectations through rigour, commitment and innovation in their service delivery?

Teamwork/leadership: how has the entrant inspired others or shown the skill to work collaboratively with colleagues and different departments to attain outstanding results?

Safety: how has the nominee proactively sought to address a safety issue that has delivered tangible benefits or promoted a high safety culture?

Passion: how does the entrant demonstrate an enthusiasm for ground handling and a love of what they do?

Email conferences@groundhandling.com for assistance.