The winners of GHI’s Pride of Ground Handling Awards 2019 have been revealed at the 21st Annual Conference in Amsterdam.
Aviapartner Girona Airport became the first European-based station to claim the Best Station Award after demonstrating a suite of impressive KPIs and collaborative partnerships with airlines.
Gerry’s dnata, Jinnah International Airport, Karachi scooped the all-new Best Cargo Operation Award. The team have come back from a terrorist attack in 2014, which killed seven employees to create a world-class cargo facility, more than 800 award attendees heard.
Click here for the full list of award winners.
Max Gosney, GHI Conference Chairman said: “Congratulations to all of our winners who encapsulate a commitment to service excellence, employee led innovation and desire to go above and beyond their customer’s expectations. The achievements we celebrate at tonight’s awards from stations across the globe help show that ground handling is about so much more than a race to the bottom on price.”
“At Swissport, we believe that recognizing people for their engagement drives a positive culture and demonstrate that getting our operation safer, performant and efficient matter and that all of us can benefit from it, including our customers.”
Alexandre Bolay , VP Global QHSE, Swissport
"We see the GSP and their employees as part of our team at Jetstar. We support the ethos of GHI's Pride of Handling Awards because creating step change through collaborative innovation with our people enables us to achieve safer and more efficient operations. By discovering and implementing best practice and contemporary processes, systems and equipment we are able to continually improve our operations and the engagement of our teams.”
Derrick Ogden, Quality Systems Manager - Jetstar Airways
“An awards that encourages staff to go above and beyond in their daily work, due to high levels of motivation has our full support. The feeling of recognition leads to higher performance level and it also serve as a positive example to other team members.”
Karim Yacoub, Quality & Safety Supervisor, Link Agency
“Sofiya winning the Rising Star Award makes me incredibly proud. I am thrilled that her talent and work ethic have been recognised and rewarded by industry leaders around the world. She is very active in our operation, always looking for ways to improve, and a great motivator to our team members. Congratulations Sofiya, well deserved.”
Pierre Herrbach, Regional Director, Eastern Canada, Airport Terminal Services
“I am very humbled to win this award knowing how many great people work in this industry. After being in the business for only a short period of time, it proves that dedication and hard works pays off... When I first joined ATS back in 2014, it was just supposed to be a fun summer job. I never expected to make a career out of it… but here I am, six years and three positions later. Sometimes you need to try different things, to understand what you really want.”
Sofiya Maksymchuk, Safety & Training Officer, Airport Terminal Services and Rising Star Award-winner 2019
“Winning the Pride of Ground Handling Award is a life achievement, as it has given me courage and motivation to continue working. I have earned a lot of respect from colleagues and some people now call me ‘International Man’. My family and I are proud to be recognised internationally.”
Mutungi Amos Muhoozi, Ground Safety Equipment Operator, National Aviation Services and Ramp Safety Award-winner 2019
“Winning the Pride of Ground Handling Award has certainly given word-class recognition to our good work and grown confidence among our stakeholders. We believe in the adage that a good beginning makes a good ending and it is therefore important to recognise the ground handling excellence and support that cushions the travel journey. We should acknowledge our unsung heroes behind every good passenger experience.”
Passenger Service Team, SATS, Singapore; winners of the Best Handler-Airline Innovation Award 2019
“Winning the award has supported the propagation of our message to the world that success and recognition through persistence, resilience and hard work sees no boundaries. It is an honour for my team, as well as for me, to be able to garner such a position on an international platform through GHI’s Awards, which impeccably represent the global aviation industry.”
Syed Haris Raza, CEO, Gerry’s dnata – winner of the Best Cargo Handling Operation Award 2019